Contact

Effective 2026-10-21 · Last updated October 2026

What to email about

• Support

  Questions about your account, a plan, a charge or something that is not working.

• Cancellation if you cannot sign in

  Write from the email address on your account and we will cancel your plan for you.

• Privacy requests and appeals

  Ask to access, correct, export or delete your data, or appeal a decision on an earlier privacy request.

• Copyright and other IP notices

  Send a notice about content you believe infringes your rights, with enough detail to find it.

When to expect a reply

We reply within 5 business days. For a privacy request, write "Privacy request" in the subject line; for an appeal, write "Privacy appeal".